Steven Mendel and Guy Farley
Founders and CEO/CTO, ManyPets
Meet the founder
Steven Mendel and Guy Farley co-founded ManyPets in 2012, launching their first pet insurance policy in 2017 after listening to thousands of pet parents – and finding out existing pet insurance wasn’t working for them. ManyPets goes beyond just insurance, offering customers a variety of services including vet video calling and discounts on flea, tick and worming treatment, all underpinned with best-in-class customer service, which now covers over 500,000 pets around the world.
‘‘Octopus led our Series A and have been a close partner since then. Octopus have supported us on our mission to make the world a better place for pets and their parents, with input ranging from acting as a thought partner, to assisting on fundraising and supporting our recruitment via their excellent People + Talent function. Most importantly, they navigate the careful balance of being there whenever I need them, but also staying out of the way when I don’t.’
Why we invested
Every pet parent knows that sinking feeling when a pet becomes unwell – worrying about their health is bad enough, without the added question marks of potential cost and outcomes. We were impressed with Steven and Guy’s user-first approach, collecting feedback from thousands of pet owners before creating policies to fit. They were putting their customers first and showed a real commitment to making their lives better. We were pleased to invest in them initially in 2016, and have had the privilege to invest multiple times since.
Initial investment stage
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