General 9 Aug 2018 Customer Success is no longer a choice Remember when Customer Success (CS) sounded new? Like data science, it wasn’t taken too seriously at first. Most companies have now adopted... Written by Will Gibbs Read more
General 12 Jul 2018 The Missing “Magic Metric” for Customer Success Despite considerable fanfare around the concept of customer success (CS), in most tech companies CS is still in its infancy as a strategy and... Written by Philip Lay Read more
General 5 Jul 2018 Tomorrow’s Rolls Royce: The UK entrepreneur community is thriving. Talent, ambition, inspiration and sticking-power is coming through more than ever. Investors are more... Written by Adam Said Read more
General 24 Jun 2018 Building Teams: The Art of Change Octopus Ventures blog explores change in teams. As businesses grow, teams must change. the question must be “what’s the next iteration of this team going to be?”. Written by Alan Cairns Read more
General 10 Jun 2018 Measure Twice, Cut Once: US Healthcare is an entity of two parts: payers (insurance companies) and providers (hospitals and clinics) — alongside a third, formidable... Written by Karan Mehta Read more
General 4 Jun 2018 Raising Venture Debt to Accelerate Your Business Growth The companies we back spend a great deal of their time planning their runway and trying not to run out of cash whilst creating big, exciting... Written by Zoe Chambers Read more
General 16 May 2018 Deconstruct Your “Compelling Value Proposition” We should start at the bedrock of human motivation, as described by Maslow many decades ago. It describes the tussle between self-interest... Written by John Hamm Read more
General 2 May 2018 General Data Protection Regulation : General Data Protection Regulation (“GDPR”) As we edge ever closer to 25 May 2018 when the GDPR becomes enforceable, we have been spending... Written by Zoe Chambers Read more
General 12 Apr 2018 Rewarding Entrepreneurship: a US Perspective Celebrating a Key Driver of UK Economic Growth The 2018 High Growth Small Business Report, produced by Octopus, shines a spotlight on the... Written by Octopus Ventures Read more
General 12 Apr 2018 Overseas expansion and the UK Government In its latest Industrial Strategy White Paper, the UK Government announced its plans to support UK smaller businesses in their efforts to... Written by Chris Wade Read more
General 12 Apr 2018 What More Can Be Done… The UK remains a great place to start and grow a business. According to the Industrial Strategy White Paper, a new business starts up every... Written by Rebecca Hunt Read more
General 27 Mar 2018 Give Entrepreneurs the Environment they Need to Flourish In my view, one of the loudest messages coming from the 2018 High Growth Small Business Report is that the businesses and the entrepreneurs... Written by Alex Macpherson Read more